FAQ

Order Processing Time 

I aim to process all orders containing items that are already made within 1-2 business days after purchase. Processing time for custom or made to order items  varies, for more information please see the specific product page that you would like to purchase. 

Digital items will be available to download straight away via the link sent to your email.

UK orders

All UK orders will be sent using Royal Mail services unless the item is very large or extra heavy in which case courier service will be used. There are several options of services to choose from so make sure you pick the one that is best suited for you. 

International orders 

All international orders will be sent via Royal Mail using Tracked & Signed postal service. Delivery aim for this service is between 5-7 working days.  Please keep in mind that these times will vary around busier times of the year. 

Custom Orders

I love custom orders! If you would like something made specifically for you, or you see something in the shop or our gallery page that you like but would like a few things changed (colour, size, custom text etc.) do not hesitate to contact us! Simply use contact form here and together we'll come up with something made specifically for you! 

Do you accept Returns, Exchanges & Cancellations?

Returns & Exchanges - I accept returns and exchanges. Please contact me

within 14 days of receipt of the item. 

Cancellations - I do not accept cancellations however please do contact me and we will work something out. 

THESE ITEMS CAN NOT BE RETURNED OR EXCHANGED

  • Custom or Personalised orders 

  • Digital downloads 

Conditions of Return 

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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